At its core, operational excellence (OpEx) is a philosophy that emphasises the relentless pursuit of improvement across all aspects of an organisation. It encompasses a combination of strategies, methodologies, and best practices to streamline operations, reduce waste, enhance productivity, and deliver superior value to customers.

Operational excellence is a crucial aspect of any successful business. It refers to the continuous improvement and optimisation of processes and systems to achieve the highest levels of efficiency, effectiveness, and customer satisfaction. 

Companies that prioritise operational excellence not only enhance their bottom line but also gain a competitive advantage in today's fast-paced and dynamic business landscape.